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Priority Support Options

As a priority customer, you have several options to receive support. Note that not all of these will be available at any given time.

TO RECEIVE A RESPONSE THROUGH ANY PRIORITY SUPPORT OPTIONS, YOU MUST INCLUDE YOUR REGISTRATION NUMBER IN THE FIRST MESSAGE YOU SEND.

• Live Web Chat - You must have Internet Explorer 5.0 or higher. A window will pop up and if we have any support personnel on hand, they will be with you shortly.
• AOL Instant Messenger - If you have AOL Instant Messenger (AIM), you may speak with priority technical support by clicking here. Replace the "XXXXXXX" with your registration number before sending the message.
• Email priority support - We guarantee a personal response within 48 hours or you will get a refund of your purchase price up to $21.95.